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Skills
Experience
Web Designer - Software Engineer
IEK DELTA – School of Programming
2020-01 - 2023-12
Designed and developed responsive WordPress websites for e‑commerce clients, integrating custom plugins to extend functionality. Managed product catalogs, payment gateways, and SEO optimisation. Collaborated with marketing and IT teams to ensure seamless deployment and maintenance. Utilised CRM tools to track client interactions and support tickets, achieving a 15 % reduction in response time. Delivered projects on schedule, handling teams of up to 5 developers.
Customer Support & Web Content Manager
Develi
2023-01 - 2024-12
Handled inbound customer inquiries via email, phone, and live chat, ensuring high satisfaction levels. Maintained and updated the company’s e‑commerce platform, publishing new content and product listings. Utilised CRM systems to monitor KPI targets and generate performance reports. Coordinated with logistics, finance, and technical departments to resolve issues promptly. Achieved monthly KPI targets consistently, contributing to performance‑based bonuses.
Partnered Streamer
Twitch.tv
2021-01 -
Created and streamed gaming content, building a community of followers and engaging viewers through interactive sessions. Managed channel branding, schedule planning, and audience analytics. Collaborated with sponsors and partnered platforms to promote products, generating additional revenue streams.
Task Specialist
Coinbase
2021-01 - 2023-12
Supported internal teams by processing and editing articles related to cryptocurrency services. Utilised project management tools to track task progress and ensure timely delivery. Coordinated with compliance and product teams to maintain content accuracy and regulatory adherence.
Education
Cambridge Lower Diploma in English
Languages
Greek
fluent
English
fluent
Last updated: 3 weeks ago