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Skills
Experience
Project Manager
Zain Iraq
2022-10 - 2026-06
Led end‑to‑end delivery of telecom projects, coordinating timelines, resources and milestones for multiple initiatives. Conducted regular status meetings with senior management and stakeholders to ensure transparency and mitigate risks. Applied advanced project planning and risk‑management methodologies, achieving a 15 % reduction in overall project costs. Oversaw a cross‑functional team of engineers, designers and vendors, ensuring compliance with quality standards. Reported progress through detailed dashboards and adjusted plans based on performance metrics.
Fiber Optics Team Leader
Giganet for Communications Ltd
2022-01 - 2022-11
Managed the fiber‑optic operations team, supervising installation, testing and maintenance of fiber networks. Developed project plans and performance KPIs that increased team productivity by 20 %. Ensured compliance with industry standards and coordinated with procurement to secure necessary materials. Provided technical guidance on splicing, OTDR testing and network optimization. Facilitated communication between field crews and senior management to resolve issues promptly.
Technical Support Engineer
SuperCell Network
2021-03 - 2022-01
Configured client links and monitored network stability for a regional ISP, achieving 99.8 % uptime. Produced detailed uptime/downtime reports and escalated incidents to TRM, OMC and NOC teams. Utilized network configuration tools and performed troubleshooting on Mikrotik RouterBoards. Delivered technical assistance to customers, reducing average resolution time by 30 %. Documented procedures and contributed to knowledge‑base articles for repeatable support processes.
FTTH Design Engineer
Horizon Scope Telecom
2020-10 - 2021-01
Designed detailed FTTH schematics using AutoCAD and GIS, creating layout plans for residential fiber deployments. Integrated network topology with capacity planning to support future growth. Collaborated with field engineers to validate designs on site and adjust for real‑world constraints. Produced technical documentation and bill‑of‑materials for procurement. Contributed to a pilot rollout that served over 5 000 households within three months.
Administrative Manager
Rawaat Asia SDN. BHD.
2016-03 - 2019-05
Oversaw all administrative functions for the Malaysian subsidiary, streamlining daily operations and improving workflow efficiency. Designed and implemented SOPs for finance, HR and procurement, reducing processing time by 25 %. Coordinated cross‑departmental projects and ensured compliance with local regulations. Managed office budgeting and resource allocation, achieving cost savings while maintaining service quality. Served as primary liaison between headquarters and local teams.
OMC Senior Engineer
EarthLink Telecommunications
2013-09 - 2014-09
Led the wireless operations team, supervising site maintenance and equipment upgrades. Installed and removed flat‑panel antennas and configured Mikrotik RouterBoards for optimal performance. Conducted field tests and performance monitoring to ensure network reliability. Trained junior engineers on best practices for OMC operations. Delivered project reports that informed strategic network expansion decisions.
Languages
Arabic
native
English
fluent
Spanish
beginner
Last updated: 2 weeks ago