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Skills
Experience
Sales Associate
Security Bank Corporation
2024-01 -
Promotes and cross‑sells banking products such as savings accounts, loans, and credit cards while striving to meet branch sales targets. Educates clients on product features, benefits, and application processes, ensuring clear understanding. Builds and maintains client relationships through proactive communication, follow‑ups, and responsive service. Maintains accurate client information and adheres to established banking procedures.
Customer Service Specialist
Security Bank Corporation
2022-01 - 2024-12
Provided front‑line customer service by responding to inquiries, addressing concerns, and assisting clients with banking needs. Processed deposits, withdrawals, and other transactions accurately and efficiently, ensuring compliance with banking procedures. Maintained meticulous attention to detail while handling customer information and transaction records. Coordinated client requests through timely follow‑up and professional communication, contributing to high customer satisfaction.
Deposit Pick‑up Teller
Security Bank Corporation
2020-01 - 2022-12
Managed deposit pick‑up services and handled cash transactions with a focus on accuracy and professionalism. Ensured strict adherence to bank policies, security procedures, and operational requirements. Built client trust through reliable service, clear communication, and consistent attention to detail. Handled transaction responsibilities that required high levels of organization, accountability, and precision.
Education
Bachelor of Science in Business Administration – Major in Financial Management
Languages
English
fluent
Last updated: 2 weeks ago