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Skills
Experience
Head of Sales & Marketing
Assembly Cloud Solutions
2024-11 -
Built and lead a three‑person commercial team covering design, lead generation and community engagement. Own AWS partner channel development, enterprise full‑cycle sales and marketing strategy across ANZ and international markets. Closed A$0.5M personally in FY25‑26, representing ~65 % of company direct sales, and managed a pipeline of ~A$1.3M. Achieved a 65 % win rate (47 wins out of 72 deals) and implemented forecasting and pipeline tracking end‑to‑end.
Founder
MatMetrics
2025-02 -
Bootstrapped a BJJ/grappling intelligence platform, handling product, engineering and AI‑orchestrated development solo. Designed and built data pipelines, an ELO ranking engine, web application and admin tooling using an AI‑orchestrated workflow. Launched an Australian pilot with early market traction and user engagement.
Enterprise Customer Success Specialist
Amazon Web Services
2022-08 - 2024-11
Provided premium support for AWS enterprise customers across ANZ and international regions. Analysed account and billing data to identify cost‑optimisation and growth opportunities, strengthening trusted relationships and improving retention. Co‑led cultural initiatives as Vice President of the Latinos@ANZ chapter.
Founder & Director
Troop Transport & Logistics
2021-03 - 2023-12
Founded and scaled a transport and logistics operation serving enterprise clients in Sydney. Managed end‑to‑end operations, sales and customer service, growing the business to a sustainable revenue stream before exiting.
Inside Sales Coordinator
DMK Forest Products
2018-10 - 2019-11
Managed inside sales operations and coordinated customer accounts for a construction products distributor. Streamlined order processing and supported the sales team in achieving quarterly targets.
Head of Customer Experience
Bravo Migration
2013-03 - 2018-08
Led a 4‑person team delivering customer success and account management for immigration and visa services. Delivered $3.5M in annual sales and increased qualified leads by 900 %, while maintaining 98 % customer satisfaction across all accounts.
Marketing Manager
Reach Recruitment
2012-07 - 2013-03
Developed and executed marketing and communications strategy for a recruitment firm, enhancing brand visibility and lead generation.
Languages
English
fluent
Portuguese
fluent
Spanish
intermediate
Last updated: 2 weeks ago