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Skills
Experience
Head of Sales & Marketing
Assembly Cloud Solutions
2024-11 -
Built and lead a three‑person commercial team covering design, lead generation and community engagement. Owns AWS partner channel development and full‑cycle enterprise sales across ANZ and international markets. Closed A$0.5M in FY25‑26, representing 65 % of company direct sales, and managed a pipeline of A$1.3M. Implemented Reverse Selling Method and HubSpot CRM, and established forecasting and opportunity registration through the AWS ACE system.
Founder
MatMetrics
2025-02 -
Designed and built a BJJ/grappling intelligence platform end‑to‑end, handling data pipelines, an ELO ranking engine, web application and admin tools. Utilised an AI‑orchestrated development workflow to accelerate product delivery. Launched an Australian pilot with early market traction and user engagement.
Enterprise Customer Success Specialist
Amazon Web Services
2022-08 - 2024-11
Provided premium support for AWS enterprise customers across ANZ and global regions. Analysed account and billing data to identify cost‑optimisation and growth opportunities, strengthening trusted relationships and improving retention. Co‑led cultural initiatives as Vice President of the Latinos@ANZ chapter.
Founder & Director
Troop Transport & Logistics
2021-03 - 2023-12
Founded and scaled a transport and logistics operation serving enterprise clients in Sydney. Managed end‑to‑end service delivery, contracts and fleet operations, growing the business from inception to a fully operational enterprise service.
Inside Sales Coordinator
DMK Forest Products
2018-10 - 2019-11
Coordinated inside‑sales activities and customer accounts for a construction products distributor. Streamlined order processing, maintained CRM data integrity and supported the sales team in achieving quarterly targets.
Head of Customer Experience
Bravo Migration
2013-03 - 2018-08
Led a 4‑person team delivering customer success and account management for immigration and visa services. Delivered $3.5M in annual sales, grew qualified leads by 900 % and maintained a 98 % customer satisfaction rate across all accounts.
Marketing Manager
Reach Recruitment
2012-07 - 2013-03
Developed and executed marketing and communications strategies for a recruitment firm, increasing brand visibility and generating qualified candidate pipelines.
Languages
English
fluent
Portuguese
native
Spanish
intermediate
Last updated: 2 weeks ago