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9 years of experience

Skills

Agile Project Management Scrum Methodology Stakeholder Management Cross‑functional Team Coordination SDLC & Agile Delivery Project Planning & Reporting Risk Management Jira Confluence Asana Trello MS Office Suite Team Leadership Communication

Experience

Agile Project Manager

Energize Global Services

2022-03 -

Leads Agile delivery processes for a cross‑functional software development team, facilitating all Scrum ceremonies and ensuring alignment with business objectives. Coordinates developers, QA engineers and stakeholders to guarantee smooth execution and timely delivery of releases. Tracks project progress, manages risks and dependencies, and provides regular status updates to senior stakeholders. Supports resource planning, task prioritisation and release coordination using Jira, Confluence and MS Office Suite.

IT Project Manager

Helix Consulting LLC

2020-03 - 2022-03

Managed end‑to‑end software development projects, acting as the primary liaison between technical teams and clients. Directed project planning activities, defined timelines, prioritised tasks and produced comprehensive progress reports. Collaborated closely with developers, designers and QA teams to ensure high‑quality product delivery and successful releases. Gathered business and technical requirements, translated them into actionable development tasks, and mitigated project risks in a fast‑paced environment.

Office Manager

Helix Consulting LLC

2018-12 - 2020-03

Oversaw recruitment coordination and onboarding processes, ensuring smooth integration of new hires. Supervised administrative operations, maintained internal documentation and facilitated communication between business stakeholders and development teams. Implemented organisational improvements that increased operational efficiency.

Account Manager

BetConstruct

2017-11 - 2018-09

Managed client relationships, handling day‑to‑day communications and ensuring client satisfaction. Coordinated with product and technical teams to deliver client‑specific requirements and tracked updates, deadlines and deliverables. Resolved client issues through effective cross‑functional coordination, contributing to retention and upsell opportunities.

Project Coordinator

Enteria Impact Capital GmbH & Co. KG

2016-05 - 2018-11

Coordinated project documentation and stakeholder communication for international initiatives. Assisted with business planning, reporting activities and supported operational processes across multiple regions. Facilitated smooth project execution by maintaining accurate schedules and reports.

Project Coordinator

KfW (German Development Bank)

2014-02 - 2016-05

Supported development projects in collaboration with local authorities and partner organisations. Handled scheduling, reporting and coordination activities, preparing presentations and project‑related documentation. Maintained communication channels between Armenian partners and international stakeholders, ensuring alignment and timely delivery.

Languages

Français

fluent

English

fluent

Armenian

fluent

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Last updated: 2 weeks ago