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10 years of experience

Skills

Customer service & client relationship management Conflict resolution & stress management Strong communication & teamwork abilities Administrative support & organizational skills Digital tools (Amadeus, GoNow, AS Connect) Multilingual communication & translation Cultural awareness & adaptability

Experience

Security Guard

Embassy of Canada in Algeria

2025-08 -

Ensured the safety and security of people and property within the embassy premises. Monitored access points and verified visitors’ identities. Conducted regular security patrols and reported any suspicious activity. Responded to incidents and applied established security procedures.

Airport Ground Agent

SPA Swissport – Algiers International Airport (Houari Boumediene)

2023-05 - 2025-08

Managed check‑in and boarding procedures for international flights, assisting passengers of TUIFly, Emirates, Air Canada, Transavia, Vueling, Volotea and Iberia. Ensured compliance with safety and service standards, coordinating with airline partners and ground handling teams. Utilised Amadeus, GoNow and AS Connect systems to process reservations and baggage handling.

Administrative Assistant

Sarl Plasti-Plus, Algiers

2021-01 - 2023-12

Handled office correspondence and administrative documentation, supporting daily operations and client coordination. Organized meetings, prepared reports and maintained filing systems, improving office efficiency. Assisted in logistics for international shipments and liaised with suppliers.

Arabic‑English Translator

Sarl Plasti-Plus, Algiers

2021-01 - 2023-12

Translated internal documents and technical files between Arabic and English, ensuring accuracy and cultural relevance. Facilitated communication between multinational teams and contributed to the preparation of bilingual marketing materials.

Hotel Receptionist

Hirondelle Hotel, Algiers

2019-01 - 2022-12

Managed reservations and check‑in/check‑out procedures, operating the front desk and handling customer inquiries. Provided personalized service to guests, resolved issues promptly, and coordinated with housekeeping and maintenance to ensure guest satisfaction.

Fitness Center Manager

Lion CrossFit Gym, Algiers

2015-01 - 2016-12

Managed gym operations and membership registrations, promoting services and maintaining client satisfaction. Oversaw staff scheduling, equipment maintenance and organized fitness events to increase membership retention.

Languages

Arabic

native

English

intermediate

French

intermediate

Spanish

advanced

Swedish

beginner

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Last updated: 2 weeks ago