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Skills
Experience
Head of ERP
Maarif for Education – Riyadh, Saudi Arabia
2024-03 - 2026-07
Managed full ERP transformation programmes, overseeing strategic planning, budgeting, implementation and support. Led ERP project teams, negotiated with vendors and coordinated system integrations such as ZATCA, HR add‑in and bank interfaces. Ensured alignment of the ERP solution with business processes and guided key users across all departments.
Head of ERP & CRM Department
Qatar Charity – Doha, Qatar
2020-10 - 2024-03
Oversaw ERP and CRM implementations, managing both functional and technical teams. Directed Power BI analytics and automation projects using Microsoft Power Platform. Optimised business processes across departments and boosted user adoption through structured training programmes.
ERP Functional Team Leader
Qatar Charity – Doha, Qatar
2019-08 - 2020-10
Led the functional ERP team, coordinating requirements gathering, configuration and testing. Collaborated with technical specialists to ensure seamless integration with existing systems and delivered training to end‑users.
Senior ERP Functional Consultant (Freelance)
Dynamics Innovations – Amman, Jordan
2019-04 - 2019-07
Provided expert consultancy on Microsoft Dynamics 365 implementations, performed functional design, configuration and user training for multiple clients.
Senior ERP Functional Consultant
Insight Business Solutions – Amman, Jordan
2018-03 - 2019-07
Implemented ERP solutions for manufacturing and trading clients, handling requirement analysis, process mapping and system configuration.
Senior Professional Services Engineer
Integrated Technology Group – Amman, Jordan
2016-09 - 2018-03
Delivered professional services for ERP deployments, performed system integrations and provided post‑go‑live support.
Functional ERP Implementer
Sermon Business Solutions – Amman, Jordan
2016-01 - 2016-09
Implemented ERP modules for small‑medium enterprises, focusing on finance and supply‑chain processes.
ERP Specialist
LeadingEdge Technology – Amman, Jordan
2014-09 - 2016-01
Supported ERP implementations, performed system configuration, data migration and end‑user training.
Education
B.Sc. in Accounting, Hashemite University
Languages
Arabic
native
English
intermediate
Last updated: 2 weeks ago