Senior Operations Planner

Bulkmatic LLC

2021-01 -

Manages transportation operations and dispatch planning for high‑volume customer accounts, balancing demand, equipment availability and operational priorities. Partners with customer service, drivers and leadership to ensure accurate order execution and service excellence. Coordinates cross‑functional teams while driving process improvements and operational efficiency.

Store / General Manager

Luke Gas & Pilot Travel Centers

2016-01 - 2021-12

Directed high‑volume retail operations, overseeing workforce planning, financial performance and customer satisfaction. Reduced shrinkage, developed leaders and maintained 100 % training compliance across the site. Implemented operational initiatives that improved service quality and profitability.

Family Caregiver

2014-01 - 2016-12

Provided full‑time care for a family member while maintaining professional development and organizational skills. Managed scheduling, logistics and resource allocation to ensure high‑quality care. Demonstrated strong problem‑solving and time‑management abilities.

Warehouse Manager / Inventory Manager / Control & Compliance Officer

PepsiCo

2006-01 - 2014-12

Directed warehouse operations, inventory control and compliance initiatives across high‑volume distribution and manufacturing facilities. Led up to 120 union and non‑union employees, overseeing ISO/GMP standards as Control & Compliance Officer. Championed continuous improvement projects that strengthened operational performance and regulatory compliance.