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Skills
Experience
Senior Import Controller
Rohlig Grindrod Logistics South Africa
2002-05 - 2024-12
Coordinated import freight movement for FCL and LCL shipments, liaising with importers and global partners to ensure accurate customs and shipping documentation such as bills of lading, invoices and packing lists. Monitored shipments, tracked arrivals and provided timely status updates to customers through phone, chat and email, ensuring on‑time delivery. Developed landed cost estimates and processed invoices, duties and VAT, applying Incoterms knowledge for correct billing. Enhanced client satisfaction by delivering precise information and resolving issues promptly.
Credit Controller
Rohlig Grindrod Logistics South Africa
1998-08 - 2002-04
Managed debtors age analysis, communicating with customers to resolve queries, arrange payments and reconcile accounts. Led collection efforts across customer service, sales and billing teams, reducing past‑due balances and bad debt while improving cash flow. Opened new accounts, recorded payments and provided the sales team with timely credit assessments. Streamlined account reconciliations, enhancing accuracy of financial reporting.
Education
FIATA Diploma, Logistics Diploma, Diploma in Credit Management, Certificate in Customs Clearance, Certificate in Incoterms
Languages
English
fluent
Portuguese
fluent
Last updated: 2 weeks ago