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4 years of experience

Skills

Rapid problem‑solving Superior customer service Strong team player Outstanding communication Critical thinking Time management Empathy Customer relationship management Administrative support Sales assistance Social media advertising Health safety awareness Laboratory analysis Record keeping

Experience

Customer Service Executive

Heritage Kidney and Medical Care

2024-06 -

Received and registered new patients to the facility, managing patient records and files. Added patients to the queue for treatment and laboratory investigations and coordinated patient flow during clinic days. Implemented process improvements that achieved a 25 % reduction in waiting time for consultants.

Customer Service Executive

Fitplus Medical Diagnostics

2025-09 - 2025-10

Ensured that clients were attended to promptly, providing high‑quality service and support throughout their diagnostic experience.

Secretary / Sales Representative

Makie Brown Enterprises

2022-11 - 2022-12

Managed daily records of activities and assisted in sales operations. Promoted the company and its brand on social media platforms, increasing online visibility.

Receptionist

Park Lane Hotel

2020-09 - 2021-03

Managed guest bookings and reservations, ensuring smooth check‑in and check‑out processes. Provided administrative and clerical support as needed, contributing to overall guest satisfaction.

Health Safety and Environment Officer / Medical Technician (Internship)

Nigerian National Petroleum Corporation

2019-12 - 2020-06

Communicated safety and environmental training material to employees. Performed laboratory analyses and physical inspections of samples to detect disease and assess purity or cleanliness.

Languages

English

fluent

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Last updated: 1 week ago