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5 years of experience

Skills

Sales Operations Commercial Operations Operations Coordination Inventory Control Warehouse Operations Logistics Coordination Customer Relationship Management Advanced Microsoft Excel Process Improvement Data Analysis Order Processing Shipment Coordination Cross‑functional Teamwork Communication & Negotiation Problem Solving

Experience

Sales & Accounts Officer

DXN Iraq

2022-08 -

Managed daily sales operations, inventory control, customer orders, returns and reconciliation. Designed and implemented an Excel‑based inventory reconciliation process that improved stock accuracy and reduced discrepancies. Coordinated with multiple delivery companies to ensure timely shipments and handling of returned products. Maintained customer databases, sales reports and operational records, and reorganised warehouse layout for faster retrieval. Resolved customer complaints and built long‑term relationships through effective communication.

Graphic Designer

Asia Printing Press

2021-10 - 2022-07

Designed commercial branding materials including logos, brochures, banners and business cards. Consulted with customers to capture design requirements and ensured print quality by maintaining printing equipment. Managed multiple design projects simultaneously, delivering on tight deadlines.

Graphic Designer

Dijla Printing Press

2020-08 - 2021-09

Produced advertising materials for commercial clients, notably for the Third Mosul Bridge project. Collaborated with clients to develop visual concepts and prepared print‑ready files. Ensured consistency with brand guidelines and managed production schedules.

Data Analyzer (Volunteer)

GIZ WorkWell

2020-05 - 2020-06

Classified, scheduled, organised and analysed data for project reporting. Utilised Excel for data cleaning and preparation, supporting the team’s decision‑making process.

Sales Officer

Asia Oil

2019-06 - 2019-09

Managed customer orders and follow‑up while coordinating a large network of drivers across Iraq. Oversaw logistics, shipment delivery and driver communication to ensure timely operations. Improved warehouse organisation and product accessibility.

Languages

Arabic

fluent

English

fluent

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Last updated: 10 hours ago