Data Center Inventory & Asset Technician Manager

About the role

Microsoft’s Cloud Operations & Innovation team is seeking a Data Center Inventory & Asset Technician Manager to lead a group of technicians responsible for inbound/outbound logistics, inventory cycle audits, and regulatory compliance across our global data centre portfolio.

Key responsibilities

• Oversee day‑to‑day inbound and outbound logistics processes to ensure smooth operations.
• Assess resource allocation and workflow patterns, adjusting assignments to meet project timelines.
• Plan, manage, and communicate end‑to‑end project plans with internal stakeholders and external partners.
• Document, track, and resolve issues with consistent communication to all parties.
• Coordinate third‑party vendors for data‑bearing device (DBD) destruction, ensuring compliance with security standards.
• Lead, coach, and develop a team of Inventory & Asset Management technicians, modeling Microsoft’s leadership principles.

Required profile

• Proven experience managing teams in a data‑center or large‑scale logistics environment.
• Strong ability to drive accountability, coach staff, and foster a positive team culture.
• Experience handling escalations and working with cross‑functional stakeholders.
• Understanding of data‑center regulatory compliance and warranty processes.

Required skills

What we offer

• Opportunities for professional growth through career rotation programs, certifications, and diversity & inclusion training.
• Access to cutting‑edge cloud infrastructure supporting services such as Azure, Office 365, and Xbox.
• A collaborative environment that values respect, integrity, and accountability.