Administration Manager

About the role

We are seeking a strategic and hands‑on Administration Manager to lead our administrative and workplace operations. You will set the direction for the administration team, drive digital transformation, and ensure seamless office management across multiple locations.

Key responsibilities

• Lead and manage the Administration function, including Team Leads and Supervisors.
• Develop and implement administrative strategy, policies, and an operational roadmap aligned with business goals.
• Drive digital transformation using Lark, automation tools, and AI‑driven solutions.
• Own the administrative budget, forecasting, cost optimisation and reporting.
• Negotiate major vendor contracts, set service‑level standards and manage relationships with landlords and facilities providers.
• Oversee office and workplace operations, ensuring safety, compliance and consistent standards.
• Establish and improve SOPs, internal controls, governance frameworks and business‑continuity plans.
• Partner with HR, Finance, IT and Legal on office expansion, relocation and corporate initiatives.
• Manage travel, accommodation, onboarding/offboarding, asset management and facilities systems at scale.
• Represent Administration in senior leadership meetings and lead ad‑hoc strategic projects.

Required profile

• Minimum 8 years of experience in administration, office management or workplace operations.
• At least 3 years in a managerial or leadership role.
• Proven experience managing multi‑site or multi‑region operations, preferably in brokerage, financial services or fintech.
• Demonstrated ability to build and lead teams, including supervising Team Leads.

Required skills

• Lark collaboration suite
• Automation tools
• AI‑driven solutions