Creative Services Manager

About the role

Hong Kong Disneyland Resort (HKDL) is looking for a seasoned, vision-driven art-based creative to join its Marketing Team as Creative Services Manager. The role drives creative strategy and oversees creative development for marketing communications across multiple platforms and geographic markets, working closely with internal teams, agencies and partners.

Key responsibilities

• Translate marketing strategies and campaign briefs into creative ideas that engage local, regional and global audiences.
• Lead the conceptualisation, design and production of marketing materials such as videos, digital content, print assets, OOH, social media and in-park collateral.
• Establish and protect HKDL's long-term visual language and identity, and review and approve creative materials.
• Manage the end-to-end creative process, including timelines, resource planning, quality control and supervision of photo and video shoots.
• Partner with marketing strategists, consumer insights and product teams, and manage relationships with vendors, agencies and regional partners.
• Inspire, lead and coach a cross-disciplinary team of designers, art directors and producers, building a culture of creativity, collaboration and accountability.

Required profile

• 10+ years of experience in creative, brand marketing or advertising, preferably in tourism, entertainment, hospitality or lifestyle brands, with 3+ years managing teams.
• Strong understanding of brand storytelling, audience engagement and campaign performance measures.
• Exceptional leadership, project management and stakeholder communication skills.
• Ability to generate original ideas and visual concepts, work independently and make fast, accurate decisions.
• Excellent command of English and/or Chinese (Cantonese and/or Mandarin).
• Previous experience with Disney or another multinational brand known for high creative standards is highly desirable.

Required skills

• Proficiency in the latest art and design tools, including Adobe Creative Cloud (Illustrator, Photoshop, After Effects).
• Proficiency in AI tools is a significant advantage.
• Adaptability to fast-paced, deadline-driven environments.

To apply, candidates must submit a design portfolio (PDF or online link) showing visual storytelling, conceptual thinking and creative execution; applications without a portfolio will not be considered.