Executive Assistant to Senior Leadership

About the role

The Executive Assistant provides high‑level administrative and operational support to senior leadership at Mastercard, ensuring priorities are managed effectively and business activities are executed efficiently in a fast‑paced, matrixed environment.

Key responsibilities

• Manage complex calendars across multiple time zones, schedule critical meetings, and act as a gatekeeper to optimize the executive’s time.
• Coordinate domestic and international travel, including itineraries, visas, and approvals.
• Prepare briefing materials, presentations, agendas, and take minutes, tracking action items and follow‑ups.
• Serve as liaison between the executive and internal/external stakeholders, handling correspondence and facilitating communication across regional and global teams.
• Drive administrative processes such as procurement, vendor coordination, expense management, and maintain organized filing systems.
• Support finance and HR tasks, including expense reporting, tax‑related assistance, employee onboarding, and exit processes.

Required profile

• Bachelor’s degree or equivalent experience.
• 5–10 years of experience supporting senior executives in a multinational environment.
• Strong organizational, multitasking, and discretion skills.
• Excellent written and verbal communication in English; Cantonese or Mandarin preferred.

Required skills

• High proficiency in Microsoft Office (Outlook, PowerPoint, Excel).