Facilities & Office Operations Administrator (Hong Kong)

About the role

We are looking for an Administrator / Senior Administrator to oversee facilities and office operations in Hong Kong. The role ensures a safe, functional, and environmentally responsible workplace that supports our business objectives.

Key responsibilities

• Ensure smooth daily office operations, safety compliance, and vendor management across assigned premises.
• Oversee daily office maintenance, repairs, inspections, safety and security, housekeeping, access control, and meeting/event setup.
• Act as the primary contact for urgent emergencies, incidents, and after‑hours escalation when required.
• Support ISO/internal control documentation, policy compliance, procedures review, and service records maintenance.
• Manage external service vendors (cleaning, security, maintenance, courier, etc.) by monitoring performance and handling contract renewals and quotations.
• Maintain departmental records, procedures, reports, service logs, and facilities documentation.
• Track expenses, payment status, invoices, purchase requests, and budget‑related records.
• Assist with office moves, events, projects, renovation works, and ESG initiatives.
• Supervise clerical or support staff on daily operational matters where applicable.
• Handle other ad‑hoc duties and projects as assigned.

Required profile

• Bachelor degree in Business Administration, Facilities Management, Property Management, Hospitality, or a related discipline.
• Minimum 2 years of relevant experience in office administration, facilities coordination, workplace services, or office operations.
• Hands‑on experience in vendor management, maintenance coordination, service delivery, and facilities administration.
• Good understanding of workplace health and safety, incident handling, and office operational controls.
• Organized, detail‑oriented, and able to work independently.
• Strong communication and coordination skills with the ability to engage various stakeholders and service providers.
• Good problem‑solving, prioritization, and follow‑up abilities.
• Proficient in written and spoken English and Chinese, including Cantonese and Putonghua.

Required skills

• Microsoft Office applications