Floor Supervisor

About the role

The Floor Supervisor ensures that all guest rooms meet the high standards of cleanliness, condition, and presentation expected by Auberge Hospitality. This onsite role is based at the Discovery Bay resort and works closely with the Front Office, Engineering, and Laundry teams.

Key responsibilities

• Monitor and inspect guest rooms to confirm they are clean, well‑maintained, and meet hotel standards.
• Ensure furnishings, facilities, and equipment are in good repair, and coordinate replacement or refurbishment as needed.
• Communicate room status accurately to the Front Office and liaise with Engineering and Laundry for timely issue resolution.
• Report any maintenance or housekeeping concerns to the appropriate departments.
• Perform ad‑hoc duties as assigned by management.

Required profile

• Minimum of 3 years experience in a similar housekeeping supervisory position.
• Strong understanding of housekeeping operations and standards.
• Excellent teamwork, problem‑solving, and interpersonal abilities.
• Guest‑service orientation with effective communication skills.
• Demonstrated leadership capability in managing a team.

Required skills

• In‑depth knowledge of housekeeping processes and room inspection techniques.
• Ability to coordinate with multiple hotel departments.

What we offer

• Attractive remuneration package.
• Opportunities for career growth within a leading hospitality group.
• Dynamic work environment in a premier resort setting.