Head of Quality (Packaging, Trims)

About the role

The Head of Quality will lead the regional quality function for packaging and trims, driving a culture of excellence and continuous improvement across multiple product categories. This senior position reports to senior stakeholders and is responsible for shaping quality strategy, overseeing supplier quality, and ensuring compliance with customer and regulatory standards.

Key responsibilities

• Develop and execute quality strategies aligned with business objectives, coaching and managing a regional quality team.
• Manage quality management processes, including CAPA programs, escalation handling, and supplier performance reviews.
• Define and maintain quality standards, inspection procedures, checkpoints, and acceptance criteria for packaging and apparel accessories.
• Coordinate internal and external audits, drive follow‑up actions, and ensure compliance with industry regulations.
• Lead supplier quality initiatives such as production audits, performance monitoring, and improvement projects.
• Perform root‑cause analysis, implement corrective actions, and prevent recurrence of quality issues.
• Develop dashboards, metrics, and reports to provide visibility on quality trends, risks, and improvement initiatives.
• Deliver training and coaching on quality standards, inspection methods, and problem‑solving techniques.

Required profile

• Degree in Engineering, Quality Management, Operations, Supply Chain, Manufacturing or related field.
• Minimum 8 years of quality management experience in consumer products, packaging, apparel or related manufacturing.
• Proven track record leading quality teams and supplier quality programs across multiple sites.
• Strong analytical and data‑interpretation skills with experience in KPI reporting.
• Excellent communication, influencing and stakeholder‑management abilities.
• Fluent in English, Cantonese and Mandarin.
• Willingness to travel frequently to vendor factories.

Required skills

• Quality Management Systems (QMS)
• AQL Inspection Methodologies
• CAPA Processes
• Continuous Improvement Tools
• KPI Reporting & Performance Measurement
• Data Analysis for quality trends