Loss Prevention (Security) Supervisor

About the role

The Loss Prevention (Security) Supervisor will oversee the safety and security of two Sheraton hotels in Tung Chung, Hong Kong. You will patrol all areas, secure guest rooms, and assist guests with access while ensuring a safe environment for guests and staff.

Key responsibilities

• Patrol the property, secure rooms, and assist guests with room access.
• Conduct emergency response drills, daily safety inspections, investigations, interviews, and key‑control audits.
• Monitor CCTV and alarm systems, authorize and document access to secured areas.
• Assist guests and employees during emergencies, respond to accidents, and provide first aid/CPR as needed.
• Gather information, complete incident reports, and maintain accurate records.

Required profile

• High Diploma in hospitality management or a related discipline.
• Minimum 3 years of experience in security or a related professional area.
• Valid Security Personnel Permit (mandatory).
• First Aid and Fire Fighting certifications (highly preferred).
• Fluent in written and spoken English, Cantonese, and Mandarin.

Required skills

• Security Personnel Permit
• First Aid certification
• Fire Fighting certification

What we offer

• Opportunity to work in a prestigious international hotel brand.
• Dynamic environment with exposure to hospitality operations.
• Professional development and training in security and safety procedures.