Office and Admissions Manager

About the role

The Office and Admissions Manager leads the school office team, oversees the full admissions journey from inquiry to registration, and ensures smooth daily operations of the school. Reporting to the Principal and Vice‑Principal (Admissions), the role combines strategic recruitment with high‑quality administrative support.

Key responsibilities

• Manage all enquiries, applications and data on the ESF online admissions system (OAS), ensuring timely responses and accurate records.
• Coordinate interviews, assessments, and placement decisions, liaising with ESF Admissions and the assessment team.
• Maintain waiting lists, communicate status to families, and provide regular reports on student numbers and forecasts.
• Organise open houses, campus tours, and virtual information sessions for prospective families.
• Lead daily office operations, supervise site staff, and oversee facilities maintenance in partnership with the ESF Facilities Development Department.
• Support the Principal and School Council with administrative assistance and act as backup for department heads as needed.
• Prepare enrollment forecasts, demographic reports, and ensure compliance with government and visa regulations.

Required profile

• Excellent oral and written English; Cantonese fluency is highly desirable.
• Strong interpersonal and customer‑service skills, able to handle difficult situations with professionalism.
• Reliability, initiative, problem‑solving ability and high organisational capacity under pressure.
• Permanent Hong Kong residency or a valid work visa.
• Relevant degree in business or office administration is an advantage.

Required skills

• Proficient IT skills, including word processing.
• Database management experience.
• Advanced spreadsheet capabilities.