Operations Manager – Logistics & Project Management

About the role

The Operations Manager will lead logistics and project management functions to ensure smooth operational execution and timely product delivery across internal teams, suppliers, carriers, and overseas offices.

Key responsibilities

• Lead and oversee logistics and project management activities, coordinating product development, production schedules, ordering, and shipment planning.
• Monitor document flow and communications among internal departments, clients, suppliers, carriers, and overseas offices.
• Manage production and shipment schedules, overseeing supplier and supply‑chain performance.
• Liaise with vendors, freight forwarders, and carriers to resolve scheduling and shipping issues.
• Ensure proper handling of shipping documentation, import/export procedures, and customs matters.
• Drive operational efficiency and continuous process improvement with cross‑functional teams.
• Oversee inventory management, sample shipments, and preparation of departmental reports.

Required profile

• Bachelor’s degree in Procurement, Supply Chain Management, or related discipline (preferred).
• Minimum 10 years of logistics and operations experience, including at least 3 years in a supervisory role within the toy/premium industry.
• Proven leadership ability to develop and implement effective operational and product development processes.
• Excellent written and verbal communication skills in English and Mandarin.
• Strong analytical, forecasting, and cost‑analysis capabilities with solid numerical and problem‑solving skills.

Required skills