Regional Key Account Manager – Logistics

About the role

The Regional Key Account Manager will act as the primary commercial interface between strategic regional and multinational customers and our logistics organisation. You will be responsible for delivering integrated freight forwarding and value‑added logistics solutions while driving revenue growth.

Key responsibilities

• Manage and grow a portfolio of strategic regional and multinational customers.
• Develop and execute account strategies to increase revenue, profitability and retention.
• Lead commercial discussions, contract negotiations and RFQ/RFP processes.
• Coordinate with sales, operations, customer service and product teams to ensure seamless service delivery.
• Identify cross‑selling and up‑selling opportunities across freight forwarding, warehousing, transportation, customs brokerage and supply‑chain solutions.
• Conduct regular business reviews, performance tracking and continuous‑improvement initiatives.
• Resolve escalations and serve as the primary point of contact for key accounts.
• Monitor market trends, competitor activity and customer supply‑chain requirements to uncover growth opportunities.

Required profile

• Bachelor’s degree in Business, Logistics, Supply Chain Management, International Trade or a related field.
• 7+ years of experience in freight forwarding, logistics, transportation or supply‑chain management.
• Proven track record managing key accounts or strategic multinational customers.
• Strong commercial acumen with the ability to analyse profitability and develop business solutions.
• Experience working in a regional or global matrix organisation.
• Willingness to travel regionally.

Required skills

• Knowledge of air freight, ocean freight, contract logistics, warehousing, transportation and customs processes.

What we offer

• Attractive base salary with performance‑based bonus.
• Permanent contract offering stability and long‑term growth potential.