Senior Administrative Officer

About the role

We are seeking a Senior Administrative Officer to provide high‑level support to the Broker Director and Sales Department at AXA Hong Kong and Macau. The role involves managing schedules, handling communications, and ensuring smooth administrative operations across multiple functions.

Key responsibilities

• Manage the Broker Director’s calendar, schedule appointments, meetings and travel arrangements.
• Handle calls, emails and correspondence on behalf of the Sales Director with professionalism and confidentiality.
• Prepare meeting agendas, presentations, reports and briefing materials.
• Coordinate internal and external meetings, take minutes and track follow‑up actions.
• Liaise between the Broker Director and stakeholders including clients, senior management and internal teams.
• Maintain departmental filing systems, databases and reports to ensure data integrity.
• Support sales operations by processing purchase requests, expense claims, invoices and budget tracking.
• Collaborate with HR, Finance, IT and other departments on staffing, onboarding, off‑boarding and operational matters.
• Assist in preparing sales reports, performance summaries and management presentations.
• Monitor deadlines, follow up on action items and perform ad‑hoc administrative tasks as required.

Required profile

• Diploma or Bachelor’s degree in Business Administration or a related discipline.
• 3–5 years of experience supporting senior executives or departmental administration, preferably in a sales or commercial environment.
• Excellent organisational, scheduling and time‑management abilities.
• High level of discretion, professionalism and attention to detail.
• Fluent in written and spoken English and Chinese (Cantonese required; Mandarin preferred).

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.
• Proficiency in Microsoft Outlook.