Specialist, Facilities Management and Administration

About the role

The Specialist, Facilities Management and Administration will ensure a safe, compliant and productive workplace for HK Express. This role oversees daily operations, coordinates with service providers and supports corporate events across Hong Kong and regional offices.

Key responsibilities

• Oversee daily workplace operations, ensuring safety, compliance and productivity in line with company policies and regulatory requirements.
• Manage front‑desk, cleaning and other third‑party service providers, monitor service level agreements and maintain high workplace standards.
• Serve as primary liaison with building management, landlords, vendors and internal stakeholders to resolve facilities issues promptly.
• Provide operational support for corporate events, employee engagement activities and business functions, including venue preparation and logistics coordination.
• Monitor inventory of office supplies, pantry consumables and utilities, ensuring timely replenishment and effective control.
• Validate, process and settle rent, management fees, utilities and insurance premiums for Hong Kong and regional offices.
• Track facilities budgets, support budget planning and identify cost‑saving opportunities while maintaining service quality.
• Lead alteration, addition, move and workplace improvement projects across office premises.

Required profile

• Proven experience in facilities management, administration or related operational roles.
• Strong organisational and coordination abilities with attention to detail.
• Excellent communication skills to interact with internal teams, service providers and external partners.
• Ability to manage budgets, contracts and vendor relationships effectively.
• Proactive problem‑solving mindset and ability to work under tight deadlines.

Required skills

• Facility operations oversight
• Vendor and contract management
• Budget monitoring and expense processing
• Project ownership for office alterations and moves
• Inventory and supply management