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About the role As a Personal Banking Executive for Premier Relationship, you will handle inbound calls and digital enquiries from top‑tier customers, delivering high‑quality service and professional w...

Kowloon
New
17 hours ago Apply

About the role Bupa is seeking a Senior Customer Service Advisor to provide high‑quality, one‑stop support to VIP members through multiple channels. The role involves handling complex enquiries, maint...

Ngau Tau Kok
Chinese Word Processing New
17 hours ago Apply

About the role The British Council is seeking a motivated, customer‑focused professional to join its Hong Kong team as a Customer Service Representative. In this position you will be the first point o...

Île de Hong Kong Permanent
CRM platforms online registration systems New
17 hours ago Apply

About the role The Customer Service Officer (or Senior Officer) will be the primary point of contact for customers, advisors and business partners, handling enquiries across multiple channels for life...

Île de Hong Kong
New
2 days ago Apply

政府熱線服務主任

Epro Telecom Services Limited

About the role The Government Hotline Service Officer will handle public inquiries and complaints, ensuring that service requests are directed to the appropriate units and that any additional tasks ar...

RAS Hong Kong
Microsoft Word Microsoft Excel New
2 days ago Apply

銀行熱線銷售主任

Epro Telecom Services Limited

About the role Epro Telecom is seeking a dynamic Bank Hotline Sales Officer to join its Sheung Wan contact centre. The successful candidate will make outbound telephone calls to existing and prospecti...

RAS Hong Kong
MS Word Excel New
2 days ago Apply

About the role We are seeking a trilingual Member Services Specialist to join our Luxury Lifestyle Management team in Hong Kong. The role involves handling complex travel, retail and entertainment req...

Île de Hong Kong
New
3 days ago Apply

About the role The Contact Centre Specialist will be the first point of contact for DBS Consumer Banking customers across phone, email, social media and chat. You will help create an innovative custom...

Kwun Tong
New
5 days ago Apply

Telemarketing Executive

The Cigna Group

About the role Reporting to the Telesales Manager, you will handle inbound web‑based customer queries and generate sales through outbound calls. The role focuses on delivering basic sales tasks, ensur...

Kowloon
New
5 days ago Apply

About the role We are looking for a Customer Services Officer to handle insurance policy servicing through outbound calls and customer support. The role is based in Quarry Bay and involves daily inter...

Île de Hong Kong
MS Excel MS Office CRM
1 week ago Apply

About the role AIA is looking for a Service Advisor I to join its Hong Kong call centre. The role focuses on handling customer enquiries and complaints across underwriting, policy services and claims,...

Île de Hong Kong
1 week ago Apply

About the role As a Player Support Agent you will assist live‑game players with a wide range of queries, including account settings, gameplay issues, purchases, basic troubleshooting and feedback coll...

Île de Hong Kong
Helpshift Zendesk Slack
1 week ago Apply

About the role The Senior Customer Care Executive will work in the eMPF Contact Centre, handling inbound and outbound calls related to MPF and eMPF enquiries and complaints. The role involves developi...

Tsuen Wan District
1 week ago Apply

About the role We are looking for a bilingual Customer Care Associate to join our team in Hong Kong. The position can be performed from the office or home and follows a five‑day shift schedule, with e...

Hong Kong
MS Office
1 week ago Apply

About the role The Customer Service Associate is the front‑line representative of Lalamove, handling inbound calls and chat inquiries from both customers and drivers. You will ensure timely, courteous...

Île de Hong Kong
1 week ago Apply

About the role Mitrade, an award‑winning global CFD and forex broker, is seeking a Mandarin‑speaking Customer Service Representative to join its Hong Kong team. The role involves responding to client...

Île de Hong Kong
1 week ago Apply

About the role The Assistant Customer Services Officer will support the tram charter division by handling inbound enquiries, coordinating logistics and assisting marketing initiatives. This position r...

Île de Hong Kong
MS Office Chinese word processing
1 week ago Apply

고객 서비스 담당자 (한국어·영어 가능)

Peak Recruitment | Food & Agriculture

직무 소개 동남아시아 시장을 담당할 고객 서비스 담당자를 모집합니다. 홍콩 오피스에서 근무하며 시차를 고려한 유연한 업무가 요구됩니다. 주요 업무 문의 응대, 환불 처리, 선적 관리 및 계정 조정 등 신속하고...

Île de Hong Kong 275,000 HKD/year
1 week ago Apply

About the role WSET is looking for a Customer Service Coordinator to join its global team, supporting learners and Approved Programme Providers across a range of channels. The role contributes to a cu...

Île de Hong Kong 358,000 - 360,000 HKD/year
query/case management software Learning Management System (LMS)
1 week ago Apply

客戶服務熱線主任

Epro Telecom Services Limited

职位概况 易寶通訊招聘客戶服務熱線主任,负责银行电话客服中心的客户查询与投诉处理,提供专业解答与优质服务。 主要职责 接听客户查询及投诉热线 提供优质客户服务,解答银行产品相关问题 任职要求 高級文憑或以上...

RAS Hong Kong 19,000 HKD/month
MS Word Excel 中文打字
1 week ago Apply