Associate, Channel Development - Consumer Banking

About the role

DBS Consumer Banking Group, the leading bank in Asia, is recruiting an Associate to its AVP, Channel Development Manager within Business Development. The role focuses on sourcing and managing external partners and channels that refer customers to the bank's consumer banking products, such as deposits, investments, insurance, mortgages, credit cards and personal loans.

Key responsibilities

• Sourcing new partners and channels: identify and engage external partners for business referrals, manage ongoing relationships, and lead or support offsite and roadshow events.
• Onboarding partners and business introducers according to policy and procedures, including KYC and CDD.
• Acquiring new Treasures customers through partners and external channels and ensuring accounts are opened in line with policy and procedures.
• Data and industry development: use data analytics and customer insights to design activities and campaigns, monitor competitors and stay up to date with industry and regulatory developments.
• Sales governance and compliance: follow bank policies, security and internal controls, and comply with licensing, fitness and propriety, KYC, FNA, anti-money laundering and documentation requirements, as well as the SFC Code of Conduct and HKMA conditions.

Required profile

• Degree holder, preferably in business or a finance-related discipline.
• Preferably 5 years of experience in sales and service, with exposure to consumer banking.
• Excellent stakeholder management skills.
• Knowledge of frontline general banking is preferred.
• Fluent in Cantonese, Mandarin and English.

The position is based in One Island East, Hong Kong, on a regular schedule. Only shortlisted candidates will be contacted.