Deployment Consultant (Hong Kong)

About the role

Retell AI is looking for a Deployment Consultant to help customers in Hong Kong turn AI use cases into production‑ready voice agents. You will act as the bridge between the client’s business needs and our technology, guiding projects from discovery through launch.

Key responsibilities

• Lead end‑to‑end customer deployments, from initial discovery to production launch.
• Work closely with customers to understand workflows, pain points and business goals.
• Translate requirements into practical AI workflows, conversation designs and implementation plans.
• Build and configure voice AI agents, conversation flows and automation workflows on the Retell platform.
• Integrate Retell solutions with customers’ existing systems, APIs and business processes.
• Troubleshoot technical issues and ensure deployments deliver measurable value.

Required profile

• Excellent communication skills in both English and Mandarin.
• Strong ability to understand customer business contexts and solve ambiguous problems.
• Hands‑on attitude with a focus on delivering results quickly.

Required skills

• Voice AI agent configuration and conversation flow design.
• API integration and system connectivity.
• Technical troubleshooting of AI‑driven voice solutions.