Division Assistant & Retail Administration

About the role

The Division Assistant & Retail Administration role at Chanel in Hong Kong provides high‑level operational support to the General Manager and the division, ensuring smooth coordination of executive activities, retail operations and governance processes.

Key responsibilities

• Provide end‑to‑end executive support for the General Manager, including calendar management, travel logistics, professional correspondence and preparation of meeting materials.
• Develop and maintain the annual meeting calendar, coordinate agendas and logistics for internal and external meetings, and track timelines for budget and alignment milestones.
• Collaborate with Finance and divisional leads to plan and monitor Travel & Entertainment budgets, track expenses and identify cost‑optimization opportunities.
• Prepare regular business‑planning materials, manage POS daily supplies, licensing and uniform ordering, and drive CSR initiatives such as the "Retail Green" program.
• Support new‑staff onboarding through the 100‑day integration program, coordinating setup and scheduling to ensure a smooth transition.

Required profile

• Proven experience providing executive support to senior leaders within a multinational organization.
• Exceptional organizational, planning and time‑management abilities.
• Strong influencing and stakeholder‑management skills.
• Excellent verbal and written communication.
• Proactive problem‑solving mindset with the ability to thrive in ambiguous, fast‑paced environments.
• Collaborative approach and ability to build trusted partnerships across functions.

Required skills