Guest Services Agent
Kimpton Tsim Sha Tsui Hong Kong · RAS Hong Kong
Job description
About the role
As a Guest Services Agent at Kimpton Tsim Sha Tsui Hong Kong, you will be the first point of contact for guests, delivering memorable first impressions and ensuring a personalized experience throughout their stay. The role is rooted in Kimpton’s purpose of creating heartfelt, human connections and reflects the brand’s entrepreneurial, quirky spirit.
Key responsibilities
- Deliver exceptional first impressions to every guest.
- Manage the activities of front‑office operations.
- Ensure guests receive prompt, professional attention.
- Provide personal recognition and tailored service to each guest.
Required profile
- Passionate about hospitality and creating heartfelt connections.
- Self‑motivated and able to work independently without constant direction.
- Creative, adaptable and comfortable in a fast‑paced boutique hotel environment.
- Excellent communication and interpersonal skills.
Required skills
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Published 2 days ago
Expires 1 month from now
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Kimpton Tsim Sha Tsui Hong Kong
RAS Hong Kong
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