Inspector Trainee

About the role

The Inspector Trainee will support the tram operations team by monitoring vehicle movements, analysing performance data, and assisting frontline drivers. This entry‑level position offers hands‑on experience in real‑time service optimisation and incident management within a public transport environment.

Key responsibilities

• Monitor tram movements and optimise headways using the OCCS system to minimise service gaps.
• Analyse operational data such as punctuality rates, lost mileage and congestion patterns to identify bottlenecks.
• Assist the Inspector team in managing frontline tram drivers and communicating safety directives.
• Coordinate traffic accident response, provide assistance to passengers and drivers, and act as a point of contact during service disruptions.
• Perform outdoor inspections at tram stops and infrastructure sites.

Required profile

• AD/HD or higher degree in Transportation, Logistics, Engineering, Business Administration or related fields.
• Valid Hong Kong driving licence (Class 1, 1A, 2 or 2A).
• Strong interest in transport operations and public service systems.
• Good verbal communication skills in Cantonese and English; Putonghua is an advantage.
• Customer‑oriented mindset, disciplined, safety‑aware and flexible to work shifts, weekends and public holidays.
• Fresh graduates are welcome.

Required skills