IT Specialist (Windows Infrastructure)

About the role

Join a leading air cargo terminal operator as an IT Specialist focused on Windows infrastructure. You will ensure the reliability, security, and performance of both cloud and on‑premises services that support critical business operations.

Key responsibilities

• Provide support and maintenance for infrastructure systems, including VMs, corporate email, Microsoft 365, storage and backup solutions.
• Act as second‑tier support for frontline staff when required.
• Administer, optimise and troubleshoot AD/AAD, Azure, SQL Server, Windows Server (Hyper‑V and VMware) and storage platforms.
• Manage backup processes and monitoring to guarantee availability and security.
• Maintain up‑to‑date infrastructure documentation, diagrams and inventory records.
• Coordinate projects with external vendors and internal teams.
• Deliver 24/7 on‑call production support on a rotational basis.

Required profile

• Bachelor’s degree in Computer Science, Information Technology or related field.
• 6–8 years of solid IT support experience in a sizable organisation.
• Professional certifications such as MCSE, ITIL or cloud certifications (Azure, AWS) are a plus.
• Fluent in written and spoken English and Chinese.
• Self‑motivated team player with strong analytical and problem‑solving abilities.

Required skills

• Microsoft Windows Server administration
• Microsoft Azure cloud platform
• Active Directory / Azure AD
• Hyper‑V and VMware virtualization
• Microsoft 365 suite (Teams, SharePoint, OneDrive)
• SQL Server
• Veeam backup solutions

What we offer

• 5‑day work week with competitive remuneration package
• Chinese New Year bonus, discretionary bonus and transport subsidy
• Employer‑topped‑up MPF contributions
• Medical, dental and life insurance coverage for employee and family
• Generous leave entitlements (birthday, extra annual, marriage, maternity, paternity)
• Newborn baby gift, sports centre access and free shuttle bus