Manager, AI Governance

About the role

Prudential is looking for a Manager, AI Governance to support the implementation and execution of its AI Governance framework. The role ensures that AI solutions are developed and used in a controlled, compliant and risk-aware manner, coordinating governance across AI use-case assessment, approval and monitoring in line with regulatory expectations and Group standards. It provides operational oversight across the AI lifecycle, supports governance forums and drives continuous improvement.

Key responsibilities

• Develop and enhance AI governance frameworks, policies and controls in line with regulatory and industry developments
• Embed AI governance requirements into business operations, projects and AI initiatives
• Oversee AI assessments, approvals, exceptions and escalations to ensure effective risk management
• Support governance committees, management forums and regulatory engagements through reporting, materials preparation and action tracking
• Maintain AI inventories and oversee the adoption of approved AI solutions across the organization
• Monitor AI risks, compliance, controls and key risk indicators, driving timely remediation and improvements
• Provide advisory support and recommend governance enhancements to address emerging AI and regulatory risks

Required profile

• Degree in Information Systems, Computer Studies, Cyber Security, Risk Management or a related discipline
• At least 8 years of working experience, including 3-4 years at a managerial or supervisory level
• Experience in the banking, insurance or technology sector
• Fluent in spoken and written English and Chinese
• Committed, proactive, assertive and positive, with a strong understanding of risk and business

Required skills

• Strong understanding of AI technologies, ethics and their implications
• Experience with governance frameworks and tools (e.g. OneTrust), risk assessments and reviews
• Relevant professional qualifications such as AAIA, AAISM or AAIR
• Able to articulate IT risk in relation to the business and deliver presentations to senior management
• Knowledge of Microsoft Office 365