前台官员（洲际酒店）
InterContinental Grand Stanford Hong Kong · RAS Hong Kong
Job description
职位概况
在洲际香港大酒店担任前台官员，负责客人入住、退房及房型变更等前台事务，提供礼貌专业的服务，确保客人满意。
主要职责
- 办理客人入住、退房及房型变更手续，并完整录入系统。
- 热情接待客人，及时回应客人咨询、投诉和需求。
- 检查客人满意度，确保服务卓越。
任职要求
- 酒店管理或相关专业大专或以上学历。
- 具备良好的英语、粤语和普通话口语沟通能力。
- 一年以上相关工作经验者优先。
- 具备组织、问题解决及人际交往能力。
必备技能
- 熟练使用酒店管理系统进行客人信息登记。
我们提供
- 具竞争力的薪酬福利。
- 持续的专业培训与发展机会。
- 服务卓越的企业文化。
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Published 3 weeks ago
Expires 1 month from now
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InterContinental Grand Stanford Hong Kong
RAS Hong Kong
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