Part-Time Operations Associate

About the role

The Operations Associate supports store profitability and efficiency, working closely with the Operations & Visual Management team to execute key processes and maintain high visual standards.

Key responsibilities

• Execute inventory management, ensuring accuracy and reducing shrink.
• Support shipment, receiving, reverse transfers, sales floor replenishment and visual merchandising updates.
• Maintain strong visual standards on the sales floor and uphold safe stockroom processes.
• Assist with reporting, budgets, vendor relationships and facility coordination.
• Address customer needs promptly to ensure satisfaction.

Required profile

• At least 1 year of experience in a client‑centric, sales environment.
• Passion for customer service and alignment with ALO’s guiding principles.
• Ability to perform manual handling tasks (10‑15 kg) and physical duties such as bending, reaching and standing for extended periods.

Required skills

• Inventory management processes.
• Visual merchandising standards.
• Basic reporting and budgeting awareness.

What we offer

• Generous ALO team discount and complimentary ALO Wellness Club membership.
• Competitive salary with monthly store incentives.
• Quarterly clothing allowance.
• Career growth opportunities as ALO expands in Hong Kong.