Receptionist

About the role

Susquehanna is seeking a professional, customer‑focused Receptionist for its Hong Kong office. As the first point of contact for guests, candidates and colleagues, you will help create a welcoming and positive experience. This junior position is ideal for someone who enjoys interacting with people and takes pride in delivering excellent service.

Key responsibilities

• Welcome guests, candidates and visiting colleagues, notify relevant employees, and arrange refreshments.
• Maintain clean, organised meeting rooms, reset them after use, and report any equipment issues.
• Keep the reception and waiting area tidy and ensure shared office spaces meet high presentation standards.
• Receive, sort and distribute mail and parcels, coordinate courier services, and manage office supplies.
• Support company events, employee drinks and off‑site functions, providing reception coverage as needed.

Required profile

• Previous experience in reception, hospitality, customer service or a similar client‑facing role.
• Strong spoken and written English; Cantonese and/or Mandarin are a plus.
• Proactive, flexible, reliable and highly organised with strong attention to detail.
• Comfortable handling multiple requests and shifting priorities throughout the day.
• Professional demeanor with discretion when interacting with visitors and employees.

What we offer

• A collaborative, international working environment within a global financial services firm.
• Opportunities to develop skills across reception, office services and event support.
• Exposure to colleagues and visitors from Susquehanna’s worldwide offices.
• A visible role that directly shapes the experience of guests and employees.