Retail Administrator

About the role

The Retail Administrator provides essential clerical and administrative support to a Chanel boutique, ensuring smooth daily operations and effective coordination between the boutique and corporate offices.

Key responsibilities

• Follow Standard Operational Procedures and support onboarding and staff transfers.
• Manage communications between the boutique and office, including uniform ordering and fitting arrangements.
• Maintain expenditure records, prepare management reports, and handle ad‑hoc operational tasks.
• Prepare monthly rosters, monitor attendance, leave, and overtime, and report to the Retail Office.
• Liaise with external vendors, mall management, and internal departments for boutique maintenance, POS printing, and inventory replenishment.
• Coordinate the ordering and monitoring of boutique printing supplies and client‑facing resources.

Required profile

• Strong communication, organization, and interpersonal abilities.
• Positive, patient, detail‑oriented with a curiosity for continuous improvement.
• Eager to learn, collaborative team player.
• Professional conduct and appropriate communication style.

Required skills

• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Fluent spoken and written English and Cantonese.

What we offer

• Opportunity to work within a prestigious luxury fashion brand.
• Inclusive culture that supports personal growth and diversity.