Senior Workplace Specialist

About the role

AECOM is looking for a Senior Workplace Specialist in Cheung Sha Wan to improve the workplace experience and support office operations. The role works with Business Lines, Employee Engagement teams, Connect Teams and internal committees to maximise use of office space, and covers front-of-house, cleaning, facilities, smart building reporting and employee onboarding.

Key responsibilities

• Coordinate meeting rooms, collaboration spaces and event venues for business events, employee engagement activities and corporate initiatives
• Oversee daily front-of-house operations, including reception and visitor management, and develop service improvements
• Manage office cleaning and pest control, run service reviews and inspections, and coordinate corrective actions with providers
• Oversee office maintenance and facilities services, manage contractor relationships and SLAs, and ensure health, safety and environmental compliance
• Maintain IoT systems and prepare workplace, occupancy and facilities reports, giving data-driven recommendations
• Handle onboarding and offboarding, including assets, access cards, seating and orientation, in partnership with HR, IT, Security and business stakeholders

Required profile

• Bachelor's degree in Facilities Management, Business Administration, Hospitality Management or a related discipline preferred
• 3 years of experience in workplace, facilities, office operations, hospitality or corporate services management
• Experience managing vendors, contractors and workplace service providers
• Understanding of workplace operations, facilities management and health and safety practices
• Strong organisational and project coordination abilities, customer-service mindset and ability to handle multiple priorities

Required skills

• Proficiency in Microsoft Office, especially Excel, PowerPoint and Teams

What we offer

• Benefits depending on employment status, such as medical, dental, vision, life, AD&D and disability cover, paid time off, flexible work options, well-being resources and an employee assistance programme
• Retirement savings plan and employee stock purchase plan
• Training and development programmes and business travel insurance