Account Executive (Softlines)

About the role

SGS, a global testing, inspection and certification company, is hiring a full-time Account Executive (Softlines) in Fanling. The role involves managing client relationships, responding to customer enquiries and acting as a link between the Regional Key Account Manager, Customer Service and Operations.

Key responsibilities

• Collaborate with other teams to proactively manage the sustainable growth of business
• Foster strong relationships with clients and service providers, building loyalty, reducing customer turnover and improving the perception of service quality
• Respond to customer emails promptly and professionally, addressing their questions and concerns
• Act as a liaison between the Regional Key Account Manager, Customer Service and Operations
• Cross-sell or upsell new products and services to clients

Required profile

• Degree in Business Management, Sales & Marketing, Business Administration or a related discipline
• At least 2 years of work experience in a related industry; experience in Apparel, Textile or TIC is an advantage
• Good interpersonal and communication skills
• Fluent written and spoken English, Mandarin and Cantonese
• More experienced candidates will be considered for the Senior Account Executive position

Required skills

• Proficiency in PC operations

What we offer

• 5-day work week
• Double pay and performance bonus
• Dental and medical benefits, accident insurance and life insurance
• Annual leave, birthday leave and paid maternity, paternity and marriage leave
• Career advancement opportunities, on-the-job training and education and training subsidies
• Free shuttle bus service and Employee Assistance Program (EAP)