Brand Representative – Retail Sales

Abercrombie & Fitch Co. · Tsim Sha Tsui

🇬🇧 English

Job description

About the role

As a Brand Representative at Abercrombie & Fitch, you will bring the store experience to life for customers at Harbour City. You will engage shoppers with genuine care, help them find the right products, and maintain a welcoming, well‑presented environment.

Key responsibilities

Provide warm, attentive service, initiate natural conversations, and offer styling guidance across product categories.
Support product replenishment, keep the sales floor clean, organized, and visually consistent, including folding, hanging, and sizing merchandise.
Accurately process purchases, returns, and exchanges at the cash wrap while ensuring a friendly checkout experience.
Assist with omni‑channel orders by handling Save the Sale transactions, in‑store pick‑up fulfillment, and packaging ship‑from‑store orders.

Required profile

Enjoy connecting with customers and helping them find what they need.
Detail‑oriented with a focus on maintaining store presentation standards.
Comfortable working in a fast‑paced retail environment and handling cash transactions.

Required skills

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Published 2 months ago

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Abercrombie & Fitch Co.

Tsim Sha Tsui

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