Controls Support Engineer (2-Year Contract)

About the role

Disney is hiring a Controls Support Engineer for a 2-year contract in Lantau Island, Hong Kong, within its Facility Services business. The role covers ride control systems engineering support, incident investigation and hands-on work with industrial automation and field devices.

Key responsibilities

• Investigate and analyse attraction control system incidents, including downtime, reliability issues, safety incidents and show quality concerns, and provide technical solutions to restore systems and improve performance.
• Deliver control systems engineering support for attraction projects, including enhancements, upgrades, replacements, modifications, testing and commissioning.
• Perform hands-on work involving industrial automation and field devices.
• Plan and carry out Operational Tests and Electrical Tests as part of the Annual Ride Safety Examination.
• Prepare and maintain engineering documentation such as maintenance manuals, maintenance requirements, testing procedures, schematics and wiring diagrams.
• Collaborate with internal stakeholders across Facility Services, Park Operations and other Lines of Business, and coordinate with contractors, suppliers, surveyors and regulatory bodies.

Required profile

• Bachelor's degree in an engineering or science discipline (Electrical, Electronic, Mechatronics, Computer or Communications Engineering, or equivalent).
• At least 3 years' post-qualification experience, including at least 1 year in industrial automation or control systems (system integration, automated manufacturing, instrumentation, industrial controls or theater/stage automation).
• Ability to work independently with sound engineering judgement in safety-critical and live operating environments.
• Good verbal and written communication skills in English and Chinese.

Required skills

• Solid knowledge of industrial automation and operational technology, including PLC and safety control platforms (e.g. Beckhoff or Siemens), motor drives, sensors, actuators, field devices, industrial Ethernet and fieldbus networks.
• Familiarity with show or attraction control systems such as the TAIT Navigator is an advantage.
• Strong analytical and logical problem-solving skills with a data-driven approach to fault investigation.