Housekeeping Clerk
Marriott International · Hong Kong
Job description
About the role
The Housekeeping Clerk supports daily hotel operations by managing room status information, coordinating with multiple departments, and ensuring rooms are ready for guests in a timely manner.
Key responsibilities
- Run sold‑room reports, verify room status and identify discrepancies.
- Prioritize cleaning of vacant dirty rooms and assign rush or Do‑Not‑Disturb rooms.
- Prepare and distribute room assignments to housekeeping staff.
- Document and resolve issues with discrepant rooms in collaboration with the Front Desk.
- Maintain and update the list of ‘Do Not Disturb’ rooms.
- Complete required housekeeping paperwork and follow safety, security, and company policies.
- Act as a liaison between Housekeeping, Engineering, Front Office, and Laundry.
- Provide courteous guest interactions and uphold quality standards.
Required profile
- High school diploma or G.E.D. equivalent.
- At least 1 year of related housekeeping or hotel experience.
- No supervisory experience required.
Required skills
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Published 1 month ago
Expires 1 week from now
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Marriott International
Hong Kong