Key Account Manager

About the role

The Key Account Manager will be the primary local contact for strategic customers, responsible for nurturing long‑term relationships, identifying growth opportunities, and ensuring that all RFQ/RFI activities align with local business strategies.

Key responsibilities

• Develop and maintain long‑term partnerships with key account stakeholders to boost loyalty and cooperation.
• Collect, analyse and act on local customer demand and market intelligence to optimise products and services.
• Maintain an accurate customer database and convert inactive accounts or new market channels into active business.
• Work closely with the local sales team to execute account plans and achieve sales and profit targets.
• Resolve daily operational issues, mitigate risks and guarantee stable account performance.
• Prepare proposals, visit reports, business analysis and support annual budget planning for key accounts.
• Collaborate with product and pricing teams to launch localized offerings and new business lines.
• Coordinate with global KAM and tender teams on standardised account management and tender projects.

Required profile

• Bachelor’s degree in logistics, marketing, international trade or a related field.
• 3‑5 years of key account or local sales experience, preferably with a strong local customer network.
• Familiarity with local market rules, independent negotiation, business development and basic market analysis.
• Fluent oral and written English and proficient in Microsoft Office for reporting and data analysis.
• Target‑driven, able to handle sales pressure, and strong teamwork and cross‑department coordination skills.

Required skills

• Microsoft Office (Word, Excel, PowerPoint)

What we offer

• Opportunity to lead strategic accounts in a dynamic market.
• Collaborative environment with global and local teams.
• Professional development and career growth pathways.