Office Administrator

About the role

The Office Administrator provides essential administrative support to a team or department, ensuring smooth daily operations. Working under moderate supervision, the role involves data handling, document preparation, and frontline communication with internal and external stakeholders.

Key responsibilities

• Conduct research, prepare statistical reports, and respond to routine information requests.
• Gather, verify, and enter data into reports, presentations, forms, databases, and spreadsheets.
• Assist with data collection, entry, and generation of departmental reports.
• Prepare correspondence, welcome visitors, arrange conference calls, and schedule meetings.
• Handle inquiries from callers or visitors, providing accurate information or redirecting as needed.
• Prepare vendor payment documentation, submit requests in the accounting system, and respond to accounts payable queries.
• Document and maintain departmental policies and procedures.
• Participate in business‑improvement projects and other routine administrative tasks.

Required profile

• High school diploma or equivalent experience.
• Action‑oriented with a sense of urgency.
• Effective communicator able to tailor messages to different audiences.
• Customer‑focused mindset and strong accountability.
• Ability to plan, prioritize, and align work with organizational goals.

Required skills

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).
• Data entry and database management.
• Basic data analytics and visualization.