Private Bank Business Manager - Location Management Coverage

About the role

Deutsche Bank Private Bank is looking for a Business Manager covering location management within its Private Banking division. The role supports the Front Office through process improvements, change management and the implementation of new policies, procedures and systems. It is based in the International Commerce Centre.

Key responsibilities

• Execute process improvement and efficiency initiatives to support Front Office productivity and operational effectiveness.
• Implement and ensure readiness of policy, procedure and system changes that are practical, controlled and ready for deployment.
• Drive and coordinate change initiatives with Business Management, Operations, Technology and Risk partners.
• Track, manage and resolve execution-level issues and implementation risks, escalating where required.
• Act as a working-level point of contact and subject matter expert for the Front Office on process and platform changes.
• Perform validation activities for system and process changes, including UAT and readiness checks.
• Maintain and update Key Operating Documents (KODs), procedures and supporting materials.
• Support structured change rollouts, including training materials and Front Office communications, and manage monthly rollout plans.

Required profile

• University graduate with 6-8 years of experience in the Private Banking industry.
• Good knowledge of Private Banking products and services and their processing.
• Experience in change projects and stakeholder engagement across multiple locations.
• Ability to lead projects, manage time-bound activities and adapt quickly to change.
• Excellent verbal and written communication in English and Cantonese; intermediate Mandarin is preferred.
• Demonstrated risk analysis skills and proven ability to leverage AI tools responsibly.

Required skills

• Microsoft Office (Word, Excel, PowerPoint)
• Intranet framework and SharePoint maintenance
• Knowledge of KYC/AML is an added advantage

What we offer

• Competitive salary and non-contributory pension
• 20 days annual leave plus public holidays
• Life assurance and private healthcare for you and your family
• Retail discounts, gym benefits and wellbeing incentives
• Volunteering leave days and a CSR programme
• Flexible working, coaching, training and development