Product Management Specialist - Bancassurance, Consumer Banking

About the role

DBS Consumer Banking Group, the leading bank in Asia, is hiring a Product Management Specialist for its bancassurance function in Consumer Banking. The role covers insurance processes, project support, partner coordination and risk and control, based in One Island East.

Key responsibilities

• Design and implement insurance sales processes and operation flows, including system enhancements, in line with regulatory and internal compliance and control requirements.
• Maintain process documentation and continuously review process efficiency.
• Cover digital and tech projects across segments and support end-to-end implementation of sales processes.
• Prepare regular meeting decks for partners, follow up minutes and actions, and support annual planning with local and group teams and insurance partners.
• Develop eco-system partnerships with life and GI products, working with Digital Marketing, Digital Ecosystem and other teams, and advise digital teams on propositions that fit ecosystem partners' customers.
• Ensure products and providers meet regulations and guidelines, with proper controls and procedures, and coordinate internal and regulatory audits on process matters.
• Work with internal control units on business continuity plans, and share compliance messages and required actions with the Banca team.

Required profile

• Experience working with frontline sales and a good understanding of different bank segments.
• Ability to support end-to-end launch of product and business initiatives.
• Collaboration with external partners and internal stakeholders such as sales, compliance and legal.
• Preparation of financial reports and management of regular accounting bookings.
• Business analysis and market comparison to derive data-driven insights.

Required skills

• Knowledge of insurance sales processes and regulatory requirements.
• Understanding of insurance propositions (protection, education savings, retirement, wealth management, legacy planning).
• Understanding of life and GI insurance, the bancassurance model and the local insurance market in Hong Kong.
• Working knowledge of audit and banking regulations.

The schedule is regular, the employee status is full time, and only shortlisted candidates will be notified.