Project Manager (Maintenance)

About the role

The Project Manager (Maintenance) is responsible for end‑to‑end delivery of a maintenance contract, ensuring preventive and corrective maintenance, hardware repair and safety compliance meet the defined Service Level Agreements.

Key responsibilities

• Maintain full oversight of the maintenance contract, guaranteeing all service deliverables are executed in strict compliance with SLAs and technical requirements.
• Manage relationships with external suppliers and subcontractors, monitoring performance, cost‑effectiveness and contractual adherence.
• Lead the internal project team, allocate resources, and foster professional development.
• Plan and coordinate maintenance activities to ensure service stability and prevent disruptions.
• Ensure all operations comply with Hong Kong construction safety regulations and proactively mitigate safety risks.
• Provide regular, high‑quality reporting to the customer and maintain internal KPI records.
• Identify project risks early and coordinate corrective actions with relevant owners.

Required profile

• Bachelor’s or Master’s degree in Engineering, Telecommunications or a related field.
• 5–8 years of maintenance or service project management experience in the telecommunications industry.
• Experience with Hong Kong government or MTR contracts is highly preferred.
• Proven ability to lead teams and manage external suppliers/subcontractors.

Required skills

• Strong leadership and coordination abilities.
• Proficiency in project management methodologies and tools (e.g., SLA/OLA management).
• Knowledge of Hong Kong construction safety requirements and regulations.
• Desirable certifications such as PMP or Prince2.