Senior Account Manager

About the role

SoftwareOne is seeking a Senior Account Manager in Hong Kong to act as a strategic partner for customers, guiding them through digital transformation and accelerating cloud adoption.

Key responsibilities

• Build and maintain trusted relationships with key stakeholders and executive sponsors, serving as the primary point of contact for all account matters.
• Identify and pursue new opportunities to expand the customer base, acquire new logos, and strengthen market presence.
• Develop and implement comprehensive account strategies with short‑, mid‑, and long‑term goals focused on growth, retention, and profitability.
• Ensure timely and successful delivery of solutions while owning the overall customer experience and day‑to‑day service excellence.
• Cultivate strong internal partnerships to drive effective collaboration and execution of sales strategies across teams.
• Track and forecast account metrics, KPIs, and financial data, articulating business value and showcasing outcomes achieved through advisory, delivery, and managed services.

Required profile

• Professional sales experience in high‑tech or service‑related industry, preferably with successful software sales.
• Experience selling to mid‑size to large enterprise customers.
• Demonstrated experience in selling enterprise software products, services or solutions.
• Ability to quickly establish trust with C‑level executives.
• Highly motivated, results‑oriented with strong presentation, communication and organizational skills.
• Solid problem‑solving and consultative selling abilities.