Senior Logistics Operation Officer

About the role

The Senior Logistics Operation Officer will lead daily mailing operations, manage RFQ tenders and customer forms, and ensure smooth warehouse and project delivery. This role supports business growth through efficient logistics coordination and accurate performance reporting.

Key responsibilities

• Manage daily mailing operations, RFQ tenders and customer documentation.
• Oversee warehouse activities, mailing routes and purchase‑order issuance.
• Handle financial processing including petty cash, invoice preparation and billing submissions.
• Consolidate operational data to produce mailing KPI reports.
• Coordinate workflows between scanning, operations and billing teams.
• Organise OSH training and maintain safety documentation for compliance.
• Provide general administrative support to meet evolving operational needs.

Required profile

• Tertiary education in Supply Chain, Logistics Management or a related field.
• Minimum 3 years of experience in warehouse operations; retail, FMCG or eCommerce experience is a plus.
• Proven negotiation, influencing and prioritisation abilities.
• Strong people skills for teamwork and stakeholder partnership.
• Ability to work independently, efficiently and under pressure.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.