Volunteer Distribution Client Care Assistant
Time Auction · Île de Hong Kong
Job description
About the role
This volunteer position supports the Hong Kong Distribution Centre by welcoming clients, handling inquiries, and ensuring smooth distribution of donated goods. You will work alongside other volunteers to create a respectful and efficient environment for beneficiaries.
Key responsibilities
- Answer client and NGO worker inquiries via phone and email.
- Welcome onsite clients, accompany them while they select donated items, and collect feedback through surveys.
- Assist beneficiaries in filling orders and coordinate related logistics.
- Maintain a clean, safe, and orderly warehouse, including light lifting and cleaning tasks.
- Enter stock data accurately into the inventory system.
Required profile
- Hospitable and proactive attitude.
- Willingness to commit at least one full day per week for a minimum of three months.
- Ability to perform occasional heavy lifting (helpful but not essential).
Required skills
What we offer
- Hands‑on experience in warehouse and client‑care operations.
- Training and guidance from the volunteer manager.
- Opportunity to make a tangible impact on local families in need.
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Published 3 weeks ago
Expires 1 month from now
15 views · 0 interested
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Time Auction
Île de Hong Kong
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